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FOI Assist founder Justin Petrillo at the AMCTO Spring 2022 Conference in Niagara Falls

Welcome to the FOI Assist™ Knowledge Base, which offers tips, guidance and resources for public sector institutions who respond to Freedom of Information (FOI) requests. You’ll find how-to articles, answers to common questions, printable resources and an occasional news report or editorial on the topic of Freedom of Information in the province of Ontario.

This website is intended primarily for provincial and municipal institutions who process FOI requests under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Popular FOI Assist Knowledge Base articles include: When is labour and employment information exempt from disclosure?, Exemptions vs. Exclusions: What is the difference? and An Introduction to Freedom of Information.

I also recommend the FOI Request Process Flowchart, an innovative visual aid which lays out a step-by-step process for responding to an access request under FIPPA and MFIPPA.

If you are interested in reducing the time it takes to process FOI requests, read Announcing the release of the FOI Assist software, which explains how the FOI Assist™ software can help you. You can also book a demonstration.

To learn more about this website and its author, visit the About page.

To see the complete list of FOI Assist Knowledge Base articles, visit the Articles page.

Make Freedom of Information Easy™