Welcome to the FOI AssistTM Knowledge Base. This website is intended mainly for provincial and municipal institutions located in Ontario, Canada who are looking for information on how to manage and respond to Freedom Of Information (FOI) requests under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

The most recent articles are listed below.  To see a complete list of articles, check out the Articles page.

I recommend new readers start here: Announcing the release of the FOI Assist software, which explains how the FOI AssistTM software can help your institution track and respond to FOI requests in full compliance with applicable legislation, directives and guidance.

Popular FOI Assist Knowledge Base articles include: When is labour and employment information exempt from disclosure?, Exemptions vs. Exclusions: What is the difference? and An Introduction to Freedom Of Information.

I also recommend the FOI Request Process Flowchart, an innovative visual aid which lays out a step-by-step process for responding to an access request under Ontario’s FIPPA and MFIPPA. I would be happy to send you a poster-sized copy free of charge while supplies last. As of August 30, 2021, printed copies are still available.

To learn more about this website and its author, visit the About page.