Welcome to the FOI Assist Knowledge Base

FOI Assist provides software, training, and practical resources designed specifically for Ontario’s Freedom of Information professionals.

The FOI Assist software is the only Freedom of Information case-management system designed specifically for Ontario’s FIPPA and MFIPPA framework.

Built by an Ontario FOI lawyer and software developer, FOI Assist helps provincial and municipal institutions manage FOI requests efficiently, meet statutory deadlines, and generate compliant correspondence.

Designed for Ontario’s FOI Process

Many case-management systems attempt to support a wide range of regulatory workflows.

FOI Assist takes a different approach.

The File Menu Screen of the FOI Assist Software

Our software is designed specifically for Ontario’s Freedom of Information legislation and incorporates the procedures, timelines, and guidance established under FIPPA, MFIPPA, and the Information and Privacy Commissioner of Ontario.

Because FOI Assist is built for Ontario institutions, it works out of the box, with minimal configuration required.

What FOI Assist Does For You

FOI Assist helps institutions manage the entire FOI process, including:

  • Tracking request deadlines and statutory timelines
  • Managing file assignments and internal workflow
  • Generating compliant FOI correspondence
  • Tracking fees and application payments
  • Maintaining a complete file history and audit trail
  • Preparing the mandatory IPC Annual Statistical Report

To learn more about the FOI Assist software, request a demonstration today.


What would you like to do?

→ Attend a seminar

The FOI Assist Seminar Series provides free training sessions designed for FOI professionals working in Ontario’s provincial and municipal institutions.

Each seminar focuses on practical issues that arise in day-to-day FOI administration.

→ Learn FOI law and best practices

The FOI Assist Knowledge Base provides practical guidance on Ontario’s Freedom of Information process, including articles, reference materials, and analysis of recent developments in FOI law.

Latest Knowledge Base Articles:

View all published articles on the FOI Assist Knowledge Base

You can also search for specific articles using the search bar below.

→ Improve your FOI workflow

The FOI Assist software helps institutions track FOI requests, monitor deadlines, manage correspondence, and maintain complete file histories.

Designed specifically for Ontario’s FOI process, the software guides users through each step of responding to a request under both FIPPA and MFIPPA.

Schedule a one-hour demonstration to see the FOI Assist software in action.

→ Stay Informed About FOI Developments

Subscribe to the FOI Assist Knowledge Base to receive notifications about new articles, seminar announcements, and practical guidance on Ontario’s Freedom of Information legislation.

Subscribe to the FOI Assist Knowledge Base.

→ Access practical FOI tools

FOI Assist provides a number of practical reference materials used by FOI professionals across Ontario, including:

Contact FOI Assist to request a free poster-size copy of the FOI Process Flowchart, or a laminated FIPPA / MFIPPA Reference Card.

→ Invite FOI Assist to your event

FOI Assist and its president and founder Justin Petrillo frequently participate in FOI-related conferences and seminars through speaking engagements, sponsorships, and participating as an exhibitor.

If there’s a specific topic you would like to see discussed, whether at an FOI Assist seminar, in an upcoming FOI Assist Knowledge Base article, or as the subject of a speaking engagement, please let us know.

Used by FOI professionals across Ontario

FOI Assist resources and seminars are used by FOI professionals working in:

  • Municipal governments
  • Provincial institutions
  • Police services
  • School boards
  • Universities and colleges
  • Conservation authorities and other public agencies

The FOI Assist Knowledge Base and seminar series have become widely used sources of practical FOI guidance within Ontario’s public sector.

Make Freedom of Information Easy

FOI Assist helps Ontario institutions manage Freedom of Information requests with confidence.

Whether you are looking for practical FOI guidance, staff training, or software designed specifically for Ontario’s legislative framework, FOI Assist provides tools that support the day-to-day work of FOI professionals.

Explore FOI Assist: