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Announcing the release of the FOI Assist software  

If you would like a demonstration of how the FOI AssistTM software can save you time and help you respond to FOI files in compliance with applicable legislation and directives, please let me know via the contact page.

Welcome to the FOI AssistTM Knowledge Base. This website is intended mainly for provincial and municipal institutions located in Ontario, Canada who are looking for information on how to manage and respond to Freedom Of Information (FOI) requests under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

I recommend new readers start here: Announcing the release of the FOI Assist software, which explains how the FOI Assist software can help your institution track and respond to FOI requests in full compliance with applicable legislation, directives and guidance.

I also recommend the FOI Request Process Flowchart, an innovative visual aid which lays out a step-by-step process for responding to an access request under Ontario’s FIPPA and MFIPPA. A new version was just released on March 17, 2021, and I have ordered a fresh run of poster-sized printed copies that I am sending out free of charge while supplies last.

The most recent articles are listed below.  To see a complete list of articles, check out the Articles page.

To learn more about this website and its author, visit the About page.

The FOI Assist software now available. To receive guidance and tips on processing FOI requests, as well as up-to-date information about the FOI Assist software, please follow the FOI Assist website. Simply enter your email address at the bottom of the page then click the follow button.