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FOI Assist founder Justin Petrillo at the AMCTO Spring 2022 Conference in Niagara Falls

Welcome to the FOI Assist Knowledge Base.

FOI Assist and its founder Justin Petrillo are here to help Ontario’s freedom of information professionals and public institutions.

Here are some of the ways FOI Assist contributes to the freedom of information profession in Ontario:

FOI Assist Software

The FOI Assist software helps Ontario’s provincial and municipal government institutions of all sizes track and respond to freedom of information (FOI) requests quickly, easily, and in full compliance with applicable legislation and guidance.

Learn more about the FOI Assist software by reading Announcing the release of the FOI Assist software. Or book a demonstration today.

FOI Assist Knowledge Base

This website, the FOI Assist Knowledge Base, offers tips, guidance and resources for public sector institutions who respond to FOI requests. Here you’ll find how-to articles, answers to common questions, printable resources and an occasional news report or opinion piece on the topic of freedom of information in the province of Ontario.

See the complete list of articles, or use the search bar at the bottom of this page to find the article you are looking for. You can also follow the FOI Assist Knowledge Base by entering your email address at the bottom of this page.

FOI Assist Reference Materials

FOI Assist publishes a number of free visual aids for FOI professionals who process requests under the Freedom of Information and Protection of Privacy Act (FIPPA) or the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), including:

Physical copies of these materials are available at no charge to all FOI professionals and public sector workers in Ontario. Just contact me to let me know which resources you would like to receive.

Supporting the FOI Community

FOI Assist and its founder Justin Petrillo frequently participate in FOI-related conferences and seminars, including through speaking engagements, participating as an exhibitor, and sponsorships.

If you would like to invite Justin to attend your event, whether in person or by videoconference, please get in touch via the contact page. Justin is happy to speak about various topics related to freedom of information, the FOI Assist software, or even to give a live demonstration of the software.

If there’s specific topic you would like to see discussed, whether in an upcoming FOI Assist Knowledge Base article, or as the subject of a speaking engagement, just let me know.

FOI Assist: Make Freedom of Information Easy

FOI Assist is here to Make Freedom of Information Easy for Ontario’s provincial, municipal and educational institutions of all sizes. How can we help you?

Make Freedom of Information Easy™