Recent Articles
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Farewell to AMCTO 2022 Niagara Falls
The 2022 AMCTO Municipal Conference in Niagara Falls, Ontario is over. I’m pleased to share that the conference was a huge success for FOI Assist! I met with many municipal representatives, and I was surprised (and pleased!) to learn that most had never heard of the FOI Assist software. There were many requests for “full…
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Hello from AMCTO 2022
Good morning everyone! I’m here at the AMCTO 2022 Municipal Conference in Niagara Falls, Ontario. It feels great to be back at a “real life” event and meeting people in person. There’s been a great crowd, and many municipal employees have been coming by the FOI Assist booth to see and hear about the FOI…
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AMCTO Municipal Monitor (Q2 2022)
The newest issue of the AMCTO Municipal Monitor just came out this week. It includes a very flattering promotional article about the FOI Assist software with testimonials from some of FOI Assist’s terrific municipal clients.
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2022 AMCTO Conference: Getting Ready!
I’m looking forward to representing FOI Assist at the 2022 AMCTO Conference as an exhibitor. It’s just a few days away!
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The “Other Acts” Exclusion
Freedom of Information professionals should be aware of exclusions found in legislation other than FIPPA and MFIPPA that may apply to access requests received by their institution.
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New FIPPA/MFIPPA Reference Card
I have created a 5×7″ double-sided reference card to help FOI Professionals remember some of the tricky details specific to general records requests, access to personal information requests, and correction requests under both the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act, including a…
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Third-Party Personal Information
When processing an FOI request for access to personal information, can the institution use FIPPA s.21(1) / MFIPPA s.14(1) to exempt third party personal information from disclosure? The short answer is “no”, but the slightly longer answer is, “not exactly”.
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General Records Requests vs. Personal Information Requests
Today’s article is intended to provide an overview of the similarities and differences between general records requests and access to personal information requests.
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Action plan for large FOI requests
Today’s article is intended to give institutions an initial plan of action they can follow when a large request is received
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Forwarding or Transferring Requests
What happens when a requestor sends a Freedom of Information (FOI) request to the wrong institution?
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Charging Fees When No Records Are Found?
Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and its Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) both give institutions the right to charge fees for the work involved in responding to an Freedom of Information (FOI) request. Besides the $5.00 application fee (which is applicable to every disclosure request),…
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Looking Forward
I’m incredibly thankful for the time that many institutions have invested in learning about how the FOI Assist software can help their practice, whether through self-directed research, or by booking a demonstration of the software.
FOI Assist Knowledge Base 