Tag: IPCO

  • When are Personal Phone Records Subject to FOI?

    When are Personal Phone Records Subject to FOI?

    For the past two years, a significant case has been unfolding in Ontario’s Freedom of Information (FOI) system, highlighting the delicate balance between expectations of privacy on our personal devices and the public’s demand for access to government records. In late 2022, Global News submitted an FOI request seeking access to Premier Doug Ford’s personal…

  • Growth, Change, and Gratitude

    Growth, Change, and Gratitude

    As the year draws to a close, we look back on a transformative 2024. For the Freedom of Information community, it was a year of significant legislative updates, technological advances, and moments of collaboration that exemplified the core principles of transparency and public service.

  • Avoiding Fee Estimate Pitfalls: Lessons from IPCO Order MO-4569

    Avoiding Fee Estimate Pitfalls: Lessons from IPCO Order MO-4569

    A recent decision of the Information and Privacy Commissioner of Ontario provides a cautionary tale about the importance of crafting fee estimate letters with precision and compliance in mind.

  • Privacy Breach Letter Template for Public Institutions

    Privacy Breach Letter Template for Public Institutions

    Today’s article presents a letter template that Ontario public sector organizations can use when notifying individuals affected by a privacy breach.

  • The Privacy Breach Management Toolkit

    The Privacy Breach Management Toolkit

    The Government of Canada’s Privacy Breach Management Toolkit is intended to support the management and prevention of privacy breaches. Although its guidance is directed primarily at institutions who fall under Canada’s federal privacy legislation, it can be adapted to meet the needs of other types of institutions, and it is well-suited for adoption by provincial…

  • Changes to IPCO’s Appeal Process

    Changes to IPCO’s Appeal Process

    The Information and Privacy Commissioner of Ontario recently introduced changes to the appeal process that will be of interest to all institutions who process FOI requests.