Say what? Clarifying and narrowing requests

Today’s article is intended for institutions in Ontario responsible for responding to FOI requests under either the Freedom of Information and Protection of Privacy Act (FIPPA) or the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). Often, an institution will receive an FOI request that is incomplete or unclear.  It isn’t always easy to knowContinue reading “Say what? Clarifying and narrowing requests”