Category: Uncategorized

  • Verifying the Identity of the Requestor

    Verifying the Identity of the Requestor

    The Freedom of Information and Protection of Privacy Manual (the “FOI Manual”) notes that when a requestor asks an institution for the requestor’s own personal information, the institution must first verify the identity of the requestor before any personal information is disclosed.  The FOI Manual suggests that an institution may be able to fulfill the…

  • The FOI Request Process Poster

    The FOI Request Process Poster

    I’ve created a “flowchart” poster which describes the entire process of answering an FOI request for records under Ontario’s Freedom Of Information and Protection of Privacy Act (FIPPA) as well as under Ontario’s Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

  • Leave no paper trail?

    Leave no paper trail?

    “Family minister’s foster care review instructions leave no paper trail” Katie Nicholson, Joanne Levasseur · CBC News · Posted: Feb 20, 2019 4:00 AM CT The article above appeared on the CBC website just this morning.  I think it offers an important lesson to institutions who may be tempted to avoid keeping appropriate written records as a way of limiting their…

  • How many FOI requests should my institution expect to receive?

    How many FOI requests should my institution expect to receive?

    Every year, the Information and Privacy Commissioner of Ontario (IPCO) publishes a statistical report which shows how many FOI requests each institution in Ontario received in a given year, as well as other statistics related to the performance of each institution’s FOI program, such as how many requests were completed in a given year, how…

  • The Freedom of Information and Protection of Privacy Manuals

    The Freedom of Information and Protection of Privacy Manuals

    Wait — there’s more than one? When I was asked to manage the FOI program at the Toronto 2015 Pan Am Games, I spent the first few weeks interpreting FIPPA directly using only David Goodis’s excellent annotated Act.  My life got a whole lot easier when I discovered the Ministry of Government Services’ Freedom of Information…

  • When is an FOI Request Frivolous or Vexatious?

    When is an FOI Request Frivolous or Vexatious?

    FOI Assist presented a free live seminar on the topic of Frivolous and Vexatious Requests on March 24, 2026. View the seminar recap using the link below: FOI Assist Seminar Series: Frivolous and Vexatious Requests Besides the exemptions and exceptions available under Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal…